Phone Information



Phone Information

You can contact Kaplan's Customer Care Center by calling 1-800-KAP-TEST (1-800-527-8378) in the USA and Canada or 1-212-997-5886 from outside the USA or Canada.

Support is available during the following times:

Monday to Friday 9:00 AM - 9:00 PM EST
Saturday and Sunday 8:30 AM - 5:30 PM EST

For classroom-based or online Medical courses (USMLE, NBDE, COMLEX, NAPLEX, NCLEX) call 1-800-533-8850 (outside the USA and Canada, call 1-213-452-5700).

Support is available during the following times:

Monday - Friday: 9 am - 9 pm EST
Saturday: 10 am - 6 pm EST
Sunday: 11 am - 5 pm EST

Books and Software

For retail products, call 1-800-KAP-ITEM (or 1-212-453-7437 from outside the USA).

Thank you for choosing Kaplan.

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